Refunds And Cancellation Policy
1. RESERVATION FEE – Once the agreement is signed and reservation fee is paid, Epic Red LLP will reserve the time and date mentioned in this Agreement, and will not make other reservations for that time and date. The reservation is non-refundable or non-transferable in the Event of cancellation, it being the agreed loss suffered by
Epic Red LLP due to cancellation.
2. BALANCE PAYMENT – The Client understands and agrees that the remaining payment of the Agreement is due on the Event Date.
3. CHANGES IN DATE, TIME OR PACKAGE SELECTION – Client may upgrade package 1 month prior to the Event Date. Any upgrade will require the difference to be paid in full upon notification to Epic Red LLP of the upgrade. Clients are not permitted to change to a lower-priced package. In case of a change in date and time of the event, Epic Red LLP shall use its best endeavors to accommodate for the Client requested change. However, if the new date and time conflict with Epic Red LLP schedule, Epic Red LLP reserves the right to terminate this
contract. In the event of termination, Epic Red LLP shall forfeit the total reservation fee.